At qqjl, we take the privacy of our Filipino players seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have regarding your data. By using the qqjl platform, you consent to the practices described in this Policy.
This Policy applies to all users of qqjl.one and all associated services. It should be read alongside our Terms & Conditions.
These cards summarize the most important aspects of how qqjl handles your personal data. They are not a substitute for reading the full Policy below.
We collect the information you provide during registration — name, mobile number, date of birth, and government ID for KYC — plus technical data like your IP address, device type, and browser for security and compliance.
All personal data stored by qqjl is protected with 256-bit SSL encryption and access-controlled server environments. Payment details are handled by PCI-DSS compliant payment processors — qqjl never stores raw card or GCash PIN data.
qqjl does not sell your personal data to third parties. Data is shared only with regulated payment processors, game providers necessary to deliver services, and regulatory authorities where legally required.
You have the right to access, correct, or request deletion of your personal data held by qqjl, subject to our legal retention obligations. Contact support to exercise these rights.
qqjl may send promotional SMS or email messages to registered players. You can opt out of marketing communications at any time through your account settings or by contacting support.
qqjl's data practices comply with the Republic Act 10173 (Data Privacy Act of 2012) of the Philippines and the National Privacy Commission's implementing rules and regulations.
qqjl ("we," "us," "the Company," or "qqjl") is committed to protecting the personal data of all individuals who interact with the qqjl Casino platform, accessible at qqjl.one ("Platform"). This Privacy Policy ("Policy") describes our practices with respect to the collection, use, storage, sharing, and protection of personal data provided by or collected about registered players and visitors to the Platform.
This Policy is intended to comply with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and the rules and regulations issued by the National Privacy Commission ("NPC"). By registering an account or continuing to use the qqjl Platform, you acknowledge that you have read, understood, and consent to the practices described in this Policy.
If you do not agree to this Policy, you must not use the qqjl Platform. You may contact us at any time to withdraw consent, subject to the implications described in Section 10 of this Policy.
For the purposes of the Data Privacy Act of 2012 and this Policy, qqjl is the personal information controller responsible for your personal data collected through the Platform. We determine the purposes and means of processing your personal data as described in this Policy.
Our designated Data Protection Officer ("DPO") can be reached via the contact details provided in Section 14 of this Policy. The DPO is responsible for ensuring our ongoing compliance with applicable data privacy laws and for handling data subject requests.
qqjl collects personal data through various means, including information you provide directly, data generated automatically through your use of the Platform, and information received from third-party service providers. The categories of data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number (e.g., PhilSys, LTO, Passport, UMID) | Provided by you during registration and KYC |
| Contact Data | Philippine mobile number, email address, city/province of residence | Provided by you during registration |
| Financial Data | GCash number, PayMaya number, bank account name (not account numbers), transaction history, deposit and withdrawal records in PHP | Provided by you and generated through Platform use |
| Gaming Activity Data | Game history, bet amounts, winnings, bonus usage, session durations, responsible gaming settings | Generated automatically through Platform use |
| Technical Data | IP address, device type, operating system, browser type, cookies, session tokens, login timestamps | Collected automatically when you access the Platform |
| Communications Data | Customer support chat transcripts, email correspondence, feedback submissions | Generated through your communications with qqjl |
We do not collect sensitive personal information beyond what is necessary for identity verification, age verification, and compliance with anti-money laundering regulations applicable in the Philippines.
qqjl uses the personal data we collect for the following purposes:
qqjl processes your personal data on the following legal grounds as recognized under the Data Privacy Act of 2012:
qqjl does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following circumstances:
All third parties with whom qqjl shares personal data are required to handle such data in accordance with applicable Philippine data privacy laws and qqjl's contractual data protection requirements.
qqjl uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help us deliver a functional and personalized experience. We use the following types of cookies:
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform, but may affect certain personalization features.
qqjl retains your personal data for as long as your account remains active and for a period thereafter as required by law and legitimate business purposes. Specific retention periods include:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with qqjl's data disposal procedures.
qqjl implements a multi-layered security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
In the event of a personal data breach that is likely to result in harm to affected individuals, qqjl will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by qqjl:
To exercise any of these rights, contact qqjl's Data Protection Officer using the contact details in Section 14. We will respond to your request within 15 business days, unless an extension is permitted under applicable law.
qqjl does not knowingly collect personal data from individuals under 21 years of age. The Platform is strictly intended for adults aged 21 and above, in compliance with PAGCOR's regulatory framework for Philippine online gaming. Age verification via government-issued Philippine ID is required before any withdrawal can be processed.
If qqjl becomes aware that a person under 21 has registered an account or provided personal data, we will immediately suspend the account, delete all associated personal data to the extent permitted by law, and take appropriate measures to prevent further access. If you believe that a minor has registered on the Platform, please contact our support team immediately.
Some of qqjl's third-party service providers — including certain game providers and cloud infrastructure partners — may process personal data outside of the Philippines. Where such transfers occur, qqjl ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data flows.
These safeguards may include contractual data protection clauses, data processing agreements, and assessments of the data protection standards applicable in the recipient jurisdiction. qqjl will not transfer your personal data to countries or organizations that do not provide an adequate level of data protection without your explicit consent or a lawful basis under applicable law.
qqjl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via their registered mobile number or email address at least 7 days before the changes take effect. Non-material changes will take effect upon publication of the updated Policy on the Platform.
The date of the most recent update is displayed at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of the qqjl Platform following notification of changes constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact qqjl's Data Protection Officer through the following channels:
If you are not satisfied with qqjl's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
We built qqjl to be the Philippines' most trusted online casino — and that means taking your privacy as seriously as your gaming experience. Play with confidence. Must be 21+.